I was checking out the FRTIB website and decided to finally look at the 2013 survey. If you have the time it was interesting. It is 69 pages.
This was taken from page 8 of the survey;
"The original stratified, random sample was 48,146 Federal employees and uniformed services members. Aon Hewitt mailed an announcement postcard to the sample on August 30, 2013 alerting them that the survey would be coming. In addition to the postcard announcement, TSP website banners and a related video posted to the TSP channel on YouTube were used to further promote the survey effort.
On September 11, 2013, Aon Hewitt mailed survey packets containing a cover letter, questionnaire, and postage-paid return envelope to the sample to achieve a reliable and representative sample. In the cover letter, potential respondents were given the option and related instructions to complete the survey online as well. There were 1,413 survey packets returned as undeliverable, leaving 46,733 eligible for completion. The sample was sent a reminder postcard on September 24, 2013. An additional reminder postcard announcing the survey deadline extension was mailed to the sample on October 22, 2013. In addition, reminder messages and deadline extension announcements were posted on the TSP website banner and plan news/announcement pages as well as on the account access page of the sampled participants.
A total of 5,524 participants completed the online or paper survey (useable surveys) for a total response rate of 11.8%. This response rate lags the typical range Aon Hewitt generally obtains from similar surveys in the private sector (typically 25%–35%). It should be noted that this benchmark is for on-line survey administration via email invitation, which may account for much of the difference."
What I found interesting was the information in the 3rd paragraph. Why is it that the FRTIB has an inversion to using the internet for better communication with it's members? Anyway, I did not receive a postcard and wonder if anyone participating on this website received one?
This information is from the April 2014 meeting minutes (4,628,444 TSP participants). So the survey was mailed to just over 1% and 11.8% responded. So the FRTIB is satisfied that 0.01% of it's members are happy. I think I did the math correctly. So take out of this what you want but it appears that 0.01% speaks for all of us.