James48843 Account Talk

Sort by newest Sort by date
Yes. I got a survey as well after having set up a new login last Friday. I would encourage everyone to try and download any spreadsheet data from the site. It was virtually impossible for me. This new website is so inept I have virtually no confidence that my funds are secure or the info the TSP has about my account is accurate in the least. Big mistake on my part is I didn't download all of the data for current year in CVS/excel file format just before the May 26 website shutdown.

I am calling my Senators and Congressman this morning about this. I have virtually no confidence in the security of my funds given this total and complete fiasco.

ps -- The survey has blocks for comments as well. Take the survey and let them know just how immense this failure is. In my 35 year federal career, I saw nothing that even approaches this level of incompetence.

pss -- I'm just bit pissed as you can see. Especially having spent ac ouple hours trying to make the new site work for me.
 
DreamboatAnnie said:
NASA, I would love to take that survey and ditto your responses. It tells me my email address is already in use and requires me to call in. Wait time is over 1.5 hours. I will try later....ugghhh... :(
Click to expand...

This happened to me but it let me put in a secondary email address to get in and then I changed back to my primary email address when I was done. Good luck! :-)
 
Crazy times, isn’t it?

I’m lucky that I copied all of my old account data the day before it went down. Luckily, I did the extensive math on Saturday, and calculated that my account was only off by .77 CENTS on a million dollar account, based on share prices and returns of the index’s they are supposed to reflect. That close makes me much more comfortable.

Now it’s just the waiting until they get the website fixed. Waaay too many errors. I don’t think they Beta tested it anywhere near actual use conditions.


Sent from my iPhone using TSP Talk Forums
 
Thuinking I'll dabble a little bit and test the waters. Moving 25% C, 25% S, and 50% L2025 today. Just for the fun of it.

I WAS looking for a better entry point, but I'm seeing some interesting stuff in the day-to-day movement that tells me we are not likely to crash much right now- Yes, there is a risk, but it is small. So I figure half is worth risking for some adventure. Good luck.
 
James48843 said:
Crazy times, isn’t it?

I’m lucky that I copied all of my old account data the day before it went down. Luckily, I did the extensive math on Saturday, and calculated that my account was only off by .77 CENTS on a million dollar account, based on share prices and returns of the index’s they are supposed to reflect. That close makes me much more comfortable.

Now it’s just the waiting until they get the website fixed. Waaay too many errors. I don’t think they Beta tested it anywhere near actual use conditions.


Sent from my iPhone using TSP Talk Forums
Click to expand...
We are the Beta testers :notrust:
 
Just a note:

I believe I have found who is the contractor for this TSP program.

Go visit Alight.com and you will see that the software webpages look quite familiar.

I can’t be positive, but I’m about 85% sure they are the company responsible for the TSP web rollout. Even the automated chatbot appears to be the same software.

Alight.Com is a H.R. company with now 16,000 employees, and it’s website mentions it was created in 2017 from other companies, including The Blackstone Group.

Why does that not surprise me?

Sent from my iPhone using TSP Talk Forums
 
Last edited:
James, I found this article. I thought I remembered hearing the name before - Accenture. In the DC area, you HAVE to listen to the news channel in your car to keep up with traffic issues, and I believe they run ads on the station.

https://federalnewsnetwork.com/tsp/...endor-to-take-the-plan-into-the-21st-century/

James48843 said:
Just a note:

I believe I have found who is the contractor for this TSP program.

Go visit Alight.com and you will see that the software webpages look quite familiar.

I can’t be positive, but I’m about 85% sure they are the company responsible for the TSP web rollout. Even the automated chatbot appears to be the same software.

Alight.Com is a H.R. company with now 16,000 employees, and it’s website mentions it was created in 2017 from other companies, including The Blackstone Group.

Why does that not surprise me?

Sent from my iPhone using TSP Talk Forums
Click to expand...
 
jonfresno said:
James, I found this article. I thought I remembered hearing the name before - Accenture. In the DC area, you HAVE to listen to the news channel in your car to keep up with traffic issues, and I believe they run ads on the station.

https://federalnewsnetwork.com/tsp/...endor-to-take-the-plan-into-the-21st-century/
Click to expand...

THANK YOU for the link.

I'm not in the DC area, so I miss things like this.

Obviously- they found a way to DOUBLE DIP- breaking the management of the funds INTO TWO DIFFERENT COMPANIES, < Blackrock, AND State Street Financial, AND they have Accenture to be a "Master Contractor" to "oversee" the companies underneath them. AND they asked for a $100 MILLION increase in their budget to cover the new, higher expenses.


So- if I understand what that article said:

1. Accenture is the 'LEAD CONTRACTOR".

2. Accenture takes their cut of the contract, and then farms out the software design to another company (Align, I am pretty sure). That way- when somebody screws up the software rollout, they can point the finger elsewhere.

3. They (The FRTIB Thrift Board ) split of management of the TSp's funds amoung TWO MUTI-NATIONAL FIRMS- EACH ONE getting a multi-million dollar contract to work the funds. That would be BLACKROCK and STATE STREET, EACH OF WHICH makes millions of dollars off of us.



Why am I not surprised?

WE are the piggy bank.
 
James,

They were forced to break up and use two companies by the gubmint. There was a concern about using one company. I think the GSA got excited that an issue with one company would make the system inaccessible. I read that somewhere.

I thought it was pretty stupid then, now I find it even more stupid. This site is probably a kluge from slamming data from both holding companies together - even though they have different data models.
 
Boghie said:
This site is probably a kluge from slamming data from both holding companies together - even though they have different data models.
Click to expand...

Yeah, like trying to interface Siemens Building Automated Systems with Johnson Control Systems.......... It's doable, but the end results are lacking and a total PITA.
 
I'll pile on and continue with the hijacking of James' thread..

So I don't get it. Converting to a new system, probably using different data tables and structures, you had over a year to convert the data. It's inconceivable to not have the historical data. You dump out the old data into a flat file, then load it into the new data tables with the new format. Data conversion. EVERY IT system goes thru this when modernizing.

Dump the data, compute the values developing and using a cross-walk matrix then load the data. What am I missing here?

.
Epic said:
Yeah, like trying to interface Siemens Building Automated Systems with Johnson Control Systems.......... It's doable, but the end results are lacking and a total PITA.
Click to expand...
 
jonfresno said:
I'll pile on and continue with the hijacking of James' thread..

So I don't get it. Converting to a new system, probably using different data tables and structures, you had over a year to convert the data. It's inconceivable to not have the historical data. You dump out the old data into a flat file, then load it into the new data tables with the new format. Data conversion. EVERY IT system goes thru this when modernizing.

Dump the data, compute the values developing and using a cross-walk matrix then load the data. What am I missing here?

.
Click to expand...

James' recent comment flagged my flagging memory.

We now have two fine, but discrete, companies who are 'able' to handle our transactions. If one craps the bed the other is the failover and vice versa. Like having two sources for the widgets you need for the manufacturer of your Super-Widget.

It is the normal, stupid thought process that is also behind contracting out goods and services to the lowest bidder on a frequent basis. The military idea that when something needs to get done you can slot someone from disbursing into the IT shop and that dude/dudette/pronoun can get the job done by spending 20 minutes reading a Desktop Procedures Manual. I have burned more money in salaries and incompatible equipment than I have ever saved because something from somewhere else came in $5 cheaper for six items. This is that. Some bean counter and/or auditor felt that things could be done cheaper by someone other than BlackRock. They also felt that TSP should not be beholden to BlackRock. They likely thought anything could be better than the previous portal.

They were wrong.

Now we probably have flat files flopping around between two companies and a central clearinghouse. What a mess. And, when will those files be stolen and exploited.
 
I give up. I got hammered the last week.

Moving to 100% G and licking my wounds .

I'm going to wait a long time to try to stem the blood flow.
 
It took me 3 weeks to get my head right the last time I lost big, which was very much similar to what you just tried. I’m staying in G until it’s more obvious to me that I have a reasonable chance of success. My gut instinct in this market stinks and is highly unreliable.


Scott Harrison
Senatobia, MS
 
Just sticking a toe in the water. Moving to 80% G, and C and S will get 10% each.

Did I mention the toenail is still bleeding?
 
Nice James. Listening now. Why don't you "Blog this Post" (use the "Blog this Post" button below your post.)

That will also post it on Facebook and Twitter.

Thanks!
 
You must log in or register to reply here.

Similar threads

TommyIV
  • Article Article
TSP Talk Weekly Wrap Up - Who Bought the Dip?
Replies
0
Views
4K
TommyIV
TommyIV
TommyIV
  • Article Article
TSP Talk Weekley Wrap Up - Members Take Profits
Replies
0
Views
2K
TommyIV
TommyIV
tsptalk
  • Article Article
TSP Talk - Stocks mixed as Santa tries to find his way on Wall Street
Replies
0
Views
77
tsptalk
tsptalk
TommyIV
  • Article Article
TSP Talk AutoTracker - Buying the December Dips
Replies
0
Views
232
TommyIV
TommyIV
TommyIV
  • Article Article
TSP Talk AutoTracker Insights: The Week of the FOMC Sell-Off
Replies
0
Views
237
TommyIV
TommyIV
Back
Top