burrocrat
Well-known member
Re: The Risk Thangy
go for the most you can afford, with bundles and/or rebates of course. ask boghie for particulars, he is the wizard at that stuff.
also a generic tip for any purchase: find the number for customer service and call them, tell them the deal you are considering/advert you are looking at and ask if there are any incentives. they will usually offer you a sweetener to get you to buy. then tell them you are already a customer of an old version but you don't have that machine or documentation anymore but you would like to stay with their brand but you're not sure and would just like to quit if can't speak to a manager who can help you, thank you. your goal is to get transferred to the 'retention department' but don't ever say that or the line worker will catch on to what you are doing. the retention dept. holds the keys to their corporate world and have mass authority to overide any common transactions. the supervisor there can override any thing except the buying and selling of souls.
play dumb at first but don't cave in. if you hear lots of voices in the background then you know got a cubicle farm at first and don't buy anything they offer. they are recorded or fear being recorded and have to transfer you higher up if you refuse to get off the line. spray them with compliments and/or ask a question about where they are located and the weather. then lay it on thick. if you can tell by the voice they are a fat chick then double up they love compliments or anecdotal stories. this alone can wipe several $100 off your 'accidental' overcharge cell phone bill. remember two things: the person on the other end of the line must do everything in their power to resolve your issue or else transfer you up or else lose their job; and they're human so find something anything in common and compliment and thank them. it's an old trick. i used to be in sales.
also keep them on the line as long as possible, stall if you have to. they have to repeatedly churn many customers fast or else find a big solution for one customer. the clock is always running so make it nice for them and give them a justifiable time break from the salt mine grind. give them a reason to laugh. or at least smile, you can hear smiles over the phone you know.
happy holidays and good shopping.
go for the most you can afford, with bundles and/or rebates of course. ask boghie for particulars, he is the wizard at that stuff.
also a generic tip for any purchase: find the number for customer service and call them, tell them the deal you are considering/advert you are looking at and ask if there are any incentives. they will usually offer you a sweetener to get you to buy. then tell them you are already a customer of an old version but you don't have that machine or documentation anymore but you would like to stay with their brand but you're not sure and would just like to quit if can't speak to a manager who can help you, thank you. your goal is to get transferred to the 'retention department' but don't ever say that or the line worker will catch on to what you are doing. the retention dept. holds the keys to their corporate world and have mass authority to overide any common transactions. the supervisor there can override any thing except the buying and selling of souls.
play dumb at first but don't cave in. if you hear lots of voices in the background then you know got a cubicle farm at first and don't buy anything they offer. they are recorded or fear being recorded and have to transfer you higher up if you refuse to get off the line. spray them with compliments and/or ask a question about where they are located and the weather. then lay it on thick. if you can tell by the voice they are a fat chick then double up they love compliments or anecdotal stories. this alone can wipe several $100 off your 'accidental' overcharge cell phone bill. remember two things: the person on the other end of the line must do everything in their power to resolve your issue or else transfer you up or else lose their job; and they're human so find something anything in common and compliment and thank them. it's an old trick. i used to be in sales.
also keep them on the line as long as possible, stall if you have to. they have to repeatedly churn many customers fast or else find a big solution for one customer. the clock is always running so make it nice for them and give them a justifiable time break from the salt mine grind. give them a reason to laugh. or at least smile, you can hear smiles over the phone you know.
happy holidays and good shopping.
