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my guess is if you call the toll-free number your call gets immediately directed to a call center in china where the first question you are asked is 'what is you ssn#'.
I got tired of waiting for my email/letter. I was getting more and more nervous about possible identity theft.
So I called the CSID number and pressed "1", to get a live person. (Yes, I know the recording says to press "1" if you already had a letter but if you press "2" you will only get a recording.)
I then asked them for my PIN. After providing my SSN, they gave me my 12 character alpha-numeric PIN. I logged into the website, put in my PIN, and was signed up in just a few minutes. No negative reports. All clear. I felt a lot better.
As to them providing me with the PIN over the phone...that seems a bit sketchy, and maybe they will be cracking down on that as time goes on. But for me, I skipped to the front of the 4MM person line and got signed up, so I am happy! :bigok:
Burro ... You were right on!!
Uscfan ... Who did you provide your SSN to? If they didn't have that information ... they do now. It seems like this data should be sent through the US Mail ... not trying to be old school or paranoid. At least there are some fraud protection laws covering the use of the US Postal Service.
I received a notice as well, with the personally named notice and pin code, ... but I think the point being made is that the notices (at least what I received) did not come from a .gov address. It says it's from "OPM CIO" and the address is "opmcio@csid.com". I did not receive anything (addressed specifically to me) from a verifiable US Government address, yet. I took a look at the commercial webpage, but took no action and provided no data, yet.
NTEU President has requested spousal protection be included. ( Federal Union)Nothing for me yet other than an Agency Mass Mailer. One thing I haven't heard anything about yet in the media or by OPM - non-fed spouse SSNs are part of background and security check records that were compromised. Seems like OPM owes them direct communication and not rely only on communication with a fed spouse. Also, reference and friend networks with phone numbers and addresses are part of security and background checks - again PII of non-Feds.
Many, many more people than fed employees have been impacted and I am just not hearing about this part of the story.
FWIW department.
Last two data breaches, which were not OPM IIRC, resulted in a free "protectmyID" account for both myself and my non fed spouse. This was extended an additional 18 months for me the second time. I am not sure about the spouse. It is getting hard to keep up with all this and I cannot find the original e-mails from my masters at work advising me of all this.
Reminder to self and all: immediately forward any e-mails about such subjects home (if allowed) and once home save them as text somewhere you feel is safe. Perhaps it is because I am disorganized and paranoid but I would swear work e-mails I believe I saw are no longer in my archives and some I remember forwarding home are no longer on my hard drive as e-mails.
Since so many are reporting receiving the opmcio@csid.com canned e-mail and there are some reassurances it was not phishing, I will try to register for this protection. I wonder how many times experian (protectmyid) and csid have been breached?
Good luck to you all.
PO
Katherine Achuleta, the person in charge of the Crown Jewels has had an interesting career path to her current position. Her biography at opm.gov reveals a person proud of her membership in an “inclusive workforce that reflects the diversity of America”. Nowhere, however does her biography indicate that she knows diddly squat about computers, computer networks or security.
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But OPM is right though. Encryption wouldn’t have helped. The problem was somewhere else. Modern Western society has its own definition of “social engineering”. It apparently means putting people in charge of things not because they know anything about it, but because they possess the highest symbolic value.