New TSP website up and running

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tsptalk said:
Something else that worked was adding:

http://www.tsp.gov and
https://www.tsp.gov

To the trusted sites list (in the security tab).
Click to expand...

I've had issues when my browser has been open for an extended period, and I had tsp'd prior with a now closed tab.
I fully close the browser, then I'm able to log in.
Until I do that, no error messages or any notifications, just pops me back to password page.
Is that what was happening to you?
It's happened to me with IE6 (had to close all windows) and FF.
I would like to think it is a security feature that was purposely integrated.
I do notice a slight lag now, like the site is loading scripts and is not as snappy,
but like at work, we're used to it, right? :rolleyes:
 
Here's an interesting tidbit.........if your userid and password happen to be identical, you can no longer login to the system. :( You could login up to last Tuesday with them both the same (on both the old and new websites).

Of course, this security change was done without warning to the users as per the guy I talked to at TSP, so I am locked out of my account (at least online) until I get a new password (10 days, give or take, by snail mail). I can still call them, but any changes I make to my account are usually last minute....or I don't have the luxury of 15-25 minutes on hold.

I know, having the username and password the same is a major no-no as per security regulations, but with literally 27 different usernames and attendent passwords for work, I needed something I could actually remember without a cheat sheet!:embarrest: Oh well, live and learn..........
 
Agreed....a warning would have been all it took for me to change it immediately. And a way to do so (securely) on the website would be nice instead of by mail (you'd think that could have been worked into the website overhaul contract as a no-brainer). Every bank and credit card company doesn't seem to have a problem coding that functionality as well as preventing identical username/password combinations.

In reality, I remember also being somewhat surprised that the system let me choose identical usernames and passwords given the fact that it is the interface to a retirement/financial system in the first place (I did it just to see what would happen).;)
 
tsptalk said:
Now that's funny. Not only did they screw up my spreadsheets and the Autotracker when they changed the format of the TSP share prices, they screwed themselves.

I haven't looked, but I wonder how bad this is. They could be messing up people's account balances with this mistake. It would only affect L-fund accounts, but wow!
Click to expand...

Do you think perhaps they've shifted the L-Fund allocations?
 
JTH said:
Do you think perhaps they've shifted the L-Fund allocations?
Click to expand...
If you notice, the prices are backwards from 2010 to 2040. They used to list them from 2040 to 2010, then L-Inc, then they changed it to L-Inc, 2010 to 2040, but apparently they didn't account for it in some of their pages.
 
OIC said the blind man. Ok I admit I hate the L-Funds and could care less what happens to them, but I sure hope they aren't ripping any of us off... :)
 
I haven't looked this morning yet. I sent them a message last night. Probably just a bug that needed to be worked out.
 
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