AMEN brother!
I have worked the last 15yrs at an FAA Center.
The arrogance of the controllers is amazing.
Another serious problem is the number of controllers retiring. To combat this, the FAA is pushing through new controllers that have no business controlling aircraft.
The number of controller errors in the last few years, with new controllers, is mind boggling.
One trainer told me he couldn't put any negative comments on his trainees report form. The reason? The FAA essentially needs the warm body.
Quantity, not quality.
This about sums it all up perfectly. When you have a job that pays this much with that retirement system and you can't keep employees there is something seriously wrong. What's the bet it's under staffing and micromanagement? I am surprised they haven't started putting video feeds watching everybody all recorded forever to some building in DC like CBP does


. Of course they could just rig up something that sounds a loud tone when a call goes unanswered a couple of times. That would take care of nearly all the problems. Of course that could never happen because then management would be "condoning " it which would make them responsible so no viable solution will be offered. They will just do like CBP and resort to the old standby of threats and intimidation and nothing gets realistically addressed.
Without being able to so much as watch a dvd or browse the net who could possibly sit there in front of that screen and not sometimes go into a coma? Where I work we move every 2 hours or less inside outside or to another station which helps a lot. How anyone can sit for hours in front of one of those scopes with nothing to do without falling asleep is beyond me


. I have worked nights for the last 21 years straight and I very much doubt I could do it. Perhaps some of those upper managers should give it a try and see how they do. They might learn something.