Beneficiary updating

[Skramy]

One of my 3 beneficiaries has incorrect SS number. Last digit is incorrect. Can't correct it online. Called TSP - gal said she can't access SS numbers either.
Is it possible to delete ​one beneficiary online, and then 'add' the same person with the correct info?

Note: Last time I updated bene's was 2019. I mailed in a TSP-3 form. My photo copy of that form has correct info.

 

[tsptalk]

So the TSP screwed up the SSN? Wow.

I would only be speculating when saying it should be possible to delete / add bene's as needed online, but I haven't tried that so not much help.

 

[Skramy]

Well, here I am a year later. (see my top post). I could try deleting the entire incorrect bene, then re-enter correct info.
But, being there are THREE bene's, will that mess things up since 33% plus 33% doesn't equal 100% ?
Or, should I enter the correct bene info as a 4th, and then delete the incorrect bene?
Or, would I have to delete all three - then re-enter the three?
Anyone have a similar problem?

 

[tsptalk]

See if AI helps. I asked Grok your 1st post question...

https://x.com/i/grok/share/DMOGPXg7s0uYpUVC63leMmBV1

 

[Skramy]

Tried for hours to update bene's online. TSP has tutorial videos. How to add bene, delete bene, how to add a witness, etc. But none of these vids are available. Baffled. Says: "TSP-3 no longer used. Can easily make changes online." (lol)
So, I googled 'TSP-3.' Some gvmt branches still use this form. Downloaded. Looks about the same.
I'll fill it in, and mail it. Maybe attach a note. See what happens.
I'll let y'all know. Well, whenever...
EDIT: 'maybe attach this post'

 

[exnavyew]

Tried for hours to update bene's online. TSP has tutorial videos. How to add bene, delete bene, how to add a witness, etc. But none of these vids are available. Baffled. Says: "TSP-3 no longer used. Can easily make changes online." (lol)
So, I googled 'TSP-3.' Some gvmt branches still use this form. Downloaded. Looks about the same.
I'll fill it in, and mail it. Maybe attach a note. See what happens.
I'll let y'all know. Well, whenever...
EDIT: 'maybe attach this post'

Next week maybe call TSP and ask them to walk you through it.
Good Luck.

 

[Skramy]

UPDATE: To my beneficiary updates. As I noted before, ALL beneficiary video tutorials are "currently not available".
Found a Form TSP-3 online, filled it in, (photocopied for my record).
On June 4th I mailed it to TSP - Box 385021- - (address was on several forms)
On June 20, was returned to me. "return to sender- not deliverable as addressed- unable to forward"
Envelope was unopened.
Note: Envelope had my name and address, and handwritten "TSP-3". (Should have left that off).
As suggested, I'll call TSP for information. AARGH !

 

[Skramy]

JULY28 Update:
Finally called #800 number. I have 3 Benes. #1 was OK... #2 changed address online.OK.... #3 - SS number error. Have to delete all, re-enter.
So, deleted #3. For acceptance of the two remaining, had to change to 50% and 50%.
Could NOT reenter #3. Beneficiary Summary says "Current Primary Benes, Pending Primary Benes." PENDING.
Evidently it take time for full beneficiary updates. I'll check back a day or two.
Anyone noticed a delay for bene changes?
EDIT: The video tutorials are (2024) still not available. Oh, and TSP requires witness full name and email.
EDIT July 29: Found page that says "info submitted". Will receive notice when action taken on "pending" changes. OK.
NOTE: The gal on the phone 7/28 was very helpful. Biggest problem - prolly my inexperience at this.

 

[James48843]

Another hit out of the park for the criminal handling of our TSP. It should never take a year to update a beneficiary.